Branding Services
CALL ASSISTANT understands the dynamics of your customer relationships and what it takes to keep them engaged. Right from lead generation to retention, you need solutions that revolve around your customers’ satisfaction. CALL ASSISTANT offerings get your Cloud Contact Center up and running in no time and ensure that your customers’ needs are addressed throughout the customer life-cycle. An Efficient and diligent call management system which reduces the time to close a call and for faster results.
- Call Monitoring
- Call Barging
- CRM Integration
- Call Whispering
- Priority Routing
- Parallel Calling
- Time based routing
- Sticky agent
- Real Time Reporting